Delivery / Shipping Information
The only option for shipping service at this moment is POSLAJU (National Courier). All orders will be processed in two (2) days after your payment has been received and verified. Basically it takes 5 to 7 business days for local or within Malaysia to receive your package. That depends on where one resides. Delivery time may vary from the estimated time depending on customs clearance, delays in the destination country, missed or cancelled dispatches.
Please note that we are NOT DELIVER to P.O BOX or W.D.T addresses to prevent unsuccessful delivery.
We cannot guarantee that every title offered for sale online would actually be shipped right away as inventory can change significantly from day to day. In a rare case, a title may be in stock when you place your order and sold out by the time your order is processed. However, for any title which you place an online order and is found to be sold out at the time of processing, we will inform you by email & remove the title from your order.
UMS does not charge any customs duties on any shipments, however we cannot guarantee that customs charges will not be applicable to your package when it reaches your destination. We are not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office or post office for further information.