Framework for Information Visualisation to Support Decision-making

The emergence of big data presents opportunities for corporate organisations to exploit massive data collection for strategical decision-making. Despite having access to these data, managers inherently struggle in taking advantages of available information for decision-making. Visualisation offers enhancement on managerial decision-making process via mental cognitive load reduction using visual representation. Albeit the advances of visualisation tools, visualisation for decision-making is rarely explored, leading to a limited understanding of suitable techniques.

This book offers knowledge on leveraging information visualisation as a tool in public managerial decision making. In this book, we introduce a framework for supporting software designers in devising visualisation for decision-making support. Our framework encompasses guidelines on requirements and challenges in identifying decision-relevant information and recommended visualisations to represent it. This book discusses the underlying theories, techniques and models of information visualisation and associated with the decision-making process. This book characterizes processes and roles from organisational practices for extracting relevant information within a corporate data warehouse. The chapters within this book cumulatively demonstrate the information visualisation process in supporting organisational decision making. In addition, this book articulates a comprehensive knowledge of Malaysian public service’s decision-making processes and practices. This book highlights emerging opportunities and challenges in using information visualisation in Malaysia for the future undertaking.